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    Frequently Asked Questions


    How do I place an order?

    How do I know if my order has been confirmed?

    How do I check the status of my order?

    How do I track my order?

    How do I change or cancel my order?

    What should I do if I find my order opened or tampered with upon delivery?

    Can I try the product at the time of delivery before making the payment?

    Returns & Cancellations

    How do I return my order?

    What do I do if I receive a wrong product?

    How do I exchange / replace my order?

    Do I need to ship the return order on my own?


    What does “Half shipping on Orders over INR 2500” mean?

    Where all do you ship?

    Do you offer international shipping?

    I have not received my order yet. What should I do?


    How can I make payment for my order?

    Can I pay through Debit/Credit Card?

    Can I pay once I receive my order?

    Can I pay in instalments for my order?

    Are there any hidden charges when I make a purchase?